Privacy Policy - Dental Resource Network

Privacy Policy – Dental Portal
Last Updated: 06/20/2025

Dental Portal (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform, including any services provided through our website or related tools (collectively, the “Platform”). This Notice applies to all users of our Platform, including patients, dental professionals, vendors, assistants, and hygienists.

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms and Conditions.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, contact details (email, phone), location, business affiliation, user type (e.g., dentist, patient, buyer/seller), dental license information, dental credentials.
Sensitive personal data (with your explicit consent where required), which may include:
- Health-related data you choose to submit
- Photographs that may reveal dental or biometric information
Business Information: Listings of dental practices for sale, business details, photos, and documents voluntarily provided by users.
Usage Data: IP address, browser type, access times, pages viewed, referring URL.
Device Data: Device type, operating system, unique device identifiers.
User Content: Content voluntarily submitted by users such as messages, reviews, images, listings, and responses.
Demographic information (e.g., age, gender)
Dental and health-related information (including photos or testimonials voluntarily submitted by users)
Billing and payment information (for membership fees or marketing services)

We do NOT request, store, or process Protected Health Information (PHI).

2. Use of Information

We use the collected information for the following purposes:

To operate and manage the Platform;
To facilitate connections between users (e.g., buyers/sellers or patients/dentists);
To personalize and improve the user experience;
To communicate updates, offers, or Platform notices;
To comply with legal obligations or regulatory requirements;
To provide membership services and verification features;
To promote dental services and special offers;
To display user-submitted content (with your consent);
To conduct marketing and targeted advertising (if you consent);
To comply with applicable laws and enforce our Terms of Service.

3. HIPAA and Health Data Disclaimer

THE PLATFORM IS NOT A COVERED ENTITY OR BUSINESS ASSOCIATE UNDER HIPAA. WE DO NOT COLLECT OR HANDLE PROTECTED HEALTH INFORMATION (PHI). USERS WHO SHARE CONFIDENTIAL MEDICAL RECORDS ON THE PLATFORM WARRANT AND CERTIFY THAT THEY HAVE OBTAINED VALID CONSENT OF THE PATIENT OR INDIVIDUAL BEING POSTED.

BY POSTING ON THE PLATFORM, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE OBTAINED AND COMPLIED WITH ALL HIPAA REQUIREMENTS. YOU RELEASE AND HOLD THE PLATFORM HARMLESS FROM ANY CLAIM, DISPUTE, AND ANY LIABILITY, WHATSOEVER, THAT MAY ARISE AS A RESULT OF ANY ALLEGED HIPAA VIOLATIONS. THE PLATFORM ACCEPTS NO LIABILITY FOR HIPAA VIOLATIONS.

4. Categories of Personal Data We Share with Third Parties (§ 501.711(1)(d))

We may share the following categories of personal data with third parties:

Contact information
Device and usage data
Health-related information (posted by any user)
Photographs or testimonials you choose to submit

5. Data Retention

We retain user data for as long as needed to provide services, comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion of your data at any time (see Section 8).

6. Cookies and Tracking Technologies

We use cookies, web beacons, and analytics tools (e.g., Google Analytics) to:

Understand user behavior and preferences;
Track usage for performance and improvement;
Enhance user experience.

By using the Platform, you consent to the use of cookies and similar technologies.

7. Third-Party Links

The Platform may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing any information.

8. Consumer Rights and How to Exercise Them (§ 501.711(1)(c), § 501.705(2))

You have rights regarding your personal data, including the right to:

Access your personal data
Correct inaccuracies
Delete your personal data
OPT OUT OF THE SALE OR SHARING OF YOUR PERSONAL DATA
OPT OUT OF TARGETED ADVERTISING

To exercise your rights or appeal a decision, please contact us at: contactus@dentalresourcenetwork.org

9. Categories of Third Parties with Whom We Share Personal Data (§ 501.711(1)(e))

We may share personal data with:

Marketing partners and advertisers (with your consent)
Payment processors
Service providers who help us operate our platform
Law enforcement or regulators, if required by law

10. Consumer Requests Submission (§ 501.711(1)(f))

To submit a request to exercise your rights under this part, contact us at: contactus@dentalresourcenetwork.org

Required Disclosures:

If applicable, the following notices will be displayed prominently on our website:

If we engage in the sale of sensitive personal data: “NOTICE: This website may sell your sensitive personal data.” (§ 501.711(2))
If we engage in the sale of biometric personal data: “NOTICE: This website may sell your biometric personal data.” (§ 501.711(3))
If we sell personal data to third parties or process personal data for targeted advertising: We will clearly and conspicuously disclose that process and provide an option for you to opt out (§ 501.711(4)).

11. How we may use and disclose your information

By using the Platform, you consent to the following uses and disclosures of your personal information:

Treatment, Payment, and Operations

The Platform may display your voluntarily provided information (such as profile content, contact details, practice listings, and posts) to other users and members of the public.
If you are a patient or user seeking a dentist, you understand that your contact inquiries or interest forms may be shared with participating dentists or dental professionals for response and engagement.
Dentists or practice owners listing practices for sale understand that their listings and contact information may be publicly accessible through the Platform.

Appointment Reminders & Notifications

The Platform may send you electronic communications, including appointment reminders, content updates, or notices regarding features that may interest you.

Communications to Individuals Involved in Your Healthcare

If you use the Platform to submit information about seeking a dentist or a service, you acknowledge that such information may be shared with your selected provider or third parties involved in facilitating your request.

Emergencies & Legal Requirements

We may disclose personal information if required by law, including to comply with a court order, subpoena, government request, or as required by public health laws.
In the event of an emergency or if we believe it is necessary to prevent a serious threat to your health and safety or that of others, we may use or disclose your information accordingly.

Public Health & Oversight

If required by applicable law, we may disclose your personal information to public health authorities or government agencies conducting oversight activities.

Other Uses Permitted by Law

We may use or disclose your personal information to detect or prevent fraud or abuse related to the Platform.
We may share your information with contractors or service providers who assist us in operating the Platform, provided those entities are bound by confidentiality obligations.

Business Transfers. If ownership of the Platform changes, your information may be transferred to the new owner subject to the same protections outlined in this Notice.

12. Security

We implement industry-standard technical and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your information.

13. Children’s Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting. Continued use of the Platform after changes indicates your acceptance of the revised policy.

15. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact:

Dental Portal:
Dental Resource Network
Dental Resource Network LLC
United States
contactus@dentalresourcenetwork.org

Updates to This Privacy Notice

We update this Privacy Notice at least annually. The current version and the effective date will always be posted on our website.

Extended Privacy Policy Content
Additional Required Disclosures:

If we engage in the sale of sensitive personal data: “NOTICE: This website may sell your sensitive personal data.” (§ 501.711(2))

If we engage in the sale of biometric personal data: “NOTICE: This website may sell your biometric personal data.” (§ 501.711(3))

If we sell personal data to third parties or process personal data for targeted advertising: We will clearly and conspicuously disclose that process and provide an option for you to opt out (§ 501.711(4)).

Complete Business Transfer Information

If ownership of the Platform changes, your information may be transferred to the new owner subject to the same protections outlined in this Notice.

Comprehensive Data Usage Disclosure

By using the Platform, you consent to the following complete uses and disclosures of your personal information across all categories:

Complete Treatment, Payment, and Operations Details

The Platform may display your voluntarily provided information (such as profile content, contact details, practice listings, and posts) to other users and members of the public.
If you are a patient or user seeking a dentist, you understand that your contact inquiries or interest forms may be shared with participating dentists or dental professionals for response and engagement.
Dentists or practice owners listing practices for sale understand that their listings and contact information may be publicly accessible through the Platform.

Complete Appointment Reminders & Notifications

The Platform may send you electronic communications, including appointment reminders, content updates, or notices regarding features that may interest you.

Complete Communications to Individuals Involved in Your Healthcare

If you use the Platform to submit information about seeking a dentist or a service, you acknowledge that such information may be shared with your selected provider or third parties involved in facilitating your request.

Complete Emergencies & Legal Requirements

We may disclose personal information if required by law, including to comply with a court order, subpoena, government request, or as required by public health laws.
In the event of an emergency or if we believe it is necessary to prevent a serious threat to your health and safety or that of others, we may use or disclose your information accordingly.

Complete Public Health & Oversight

If required by applicable law, we may disclose your personal information to public health authorities or government agencies conducting oversight activities.

Complete Other Uses Permitted by Law

We may use or disclose your personal information to detect or prevent fraud or abuse related to the Platform.
We may share your information with contractors or service providers who assist us in operating the Platform, provided those entities are bound by confidentiality obligations.

Final Contact Information and Updates